14-Day Return & Refund Policy
At A Little Boujee, we want you to love your new outfit addition. If you’re not completely satisfied with your purchase, you may return it within 14 days of delivery for a refund or exchange, subject to the conditions below.
Eligibility for Returns
To be eligible for a return:
The handbag must be unused, unworn, and in new condition.
It must be returned in its original sent dust bag, any accessories and packaging, if applicable.
You must provide proof of purchase (such as your order confirmation or receipt).
Items Not Eligible for Return
We cannot accept returns for:
Handbags that show signs of wear, damage, or alteration
Clearance items marked as “Final Sale”
Custom or personalized handbags
Gift cards
Return Instructions
Email us at info@alittleboujee.com.au within 14 days of receiving your order.
Include your order number, the item(s) you wish to return, and your reason for return.
We will reply with return instructions and the return shipping address.
Carefully repackage your handbag and ship it to us using a trackable shipping service.
Please note: Return shipping costs are the responsibility of the customer, unless the item arrived damaged or you received the wrong item.
Refunds
Once your return is received and inspected, we will notify you of the status. If approved, your refund will be processed to your original method of payment within 5–10 business days. Shipping fees (if applicable) are non-refundable.
Exchanges
We gladly exchange items if they arrive damaged during the postage process, unless the damage was stated when purchased. For exchange requests, please contact us within 14 days at info@alittleboujee.com.au with photos and your order number.
Questions?
Need help or have questions about your return? Contact our customer care team at info@alittleboujee.com.au.
